Refund Policy

Effective Date: September 22, 2025
This refund policy applies to all purchases made through Convoboost services.

1. Refund Eligibility

We want you to be completely satisfied with our service. However, due to the nature of our digital automation service, refunds are handled on a case-by-case basis under specific circumstances.

Important: All refund requests must be submitted within 7 days of the original purchase date.

2. Eligible Refund Scenarios

You may be eligible for a refund in the following situations:

3. Non-Refundable Scenarios

Refunds will not be provided in the following cases:

4. Pro Plan Subscription Refunds

For our Pro Plan monthly subscriptions (₹99/month):

5. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact our support team within 7 days of purchase
  2. Provide your order ID or transaction reference
  3. Explain the reason for your refund request
  4. Provide any relevant screenshots or documentation

Contact Information for Refund Requests:

Email: contact@gagahealth.com

Subject Line: Refund Request - [Your Order ID]

Response Time: We aim to respond within 2-3 business days

6. Refund Processing

If your refund request is approved:

7. Disputed Charges

If you notice an unauthorized charge on your account, please contact us immediately before disputing the charge with your bank or payment provider. We can often resolve billing issues quickly and directly.

8. Free Plan

Our Free Plan does not involve any charges, so refund policies do not apply. However, if you experience technical issues with the Free Plan, please contact our support team for assistance.

9. Policy Updates

We reserve the right to update this refund policy at any time. Any changes will be effective immediately upon posting on our website. Continued use of our service after changes constitutes acceptance of the new policy.

10. Contact Us

If you have any questions about this refund policy or need assistance with a refund request, please don't hesitate to contact us:

Email: contact@gagahealth.com

Website: www.convoboost.in

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM IST

Last Updated: September 22, 2025

This refund policy is part of our Terms of Service and should be read in conjunction with our Privacy Policy.